ANDROID PHONES & TABLETS
Get it on Google Play
Install the official Hope Garden Private School application from Google Play.
Open Google Play
Scan with your phoneHOPE GARDEN IN YOUR HAND
School information, wherever your family goes.
Download the official Hope Garden Private School application for Android, iPhone or iPad, then sign in using the credentials issued by the school.
Download only from the official app stores and protect all learner information.
OFFICIAL DOWNLOADS
Choose your device
Scan the appropriate QR code with your phone camera or use the direct store button.
Scan with your phoneIPHONE & IPAD
Download on the App Store
Install the official Hope Garden Private School application for iPhone or iPad.
Open App Store
Scan with your phoneCONNECTED SCHOOL SERVICES
One secure account. Essential family information.
Features shown in the app depend on the modules enabled for each family account and the information published by the school.
Class Timetable
Review available class schedules and important learning times from your family account.
Attendance
View attendance information published by the school for the linked learner.
Learner Profile
Access authorised learner-profile information connected to your secure login.
Results & Reports
Open published examination results or academic reports where the module is enabled.
Notices
Keep up with official notices and school information shared through the platform.
Fees & Payments
Review available fee invoices and payment history attached to the family account.
GET STARTED SAFELY
Four steps from download to secure access.
Families should use official store links, school-issued login details and private devices wherever possible.
Use the Web Parent PortalDownload the official app
Use the Google Play or Apple App Store button on this page. Do not install copies shared through unofficial download websites.
Use school-issued credentials
Enter the username and temporary password supplied by Hope Garden. Never use another parent’s or learner’s login.
Secure the account
Change a temporary password when prompted, use a private device lock and do not save credentials on a public or shared device.
Check available modules
The dashboard will show only the features activated for the account and information already published by the school.
PRIVACY & RESPONSIBLE USE
Learner information belongs behind a protected login.
Do not share passwords, screenshots, reports, invoices or profile details with unauthorised people. Log out after using a shared device and report suspicious access promptly.
OFFICIAL SCHOOL SUPPORT
Need help accessing your account?
Contact Hope Garden through the school’s own support channels. Do not send your password or sensitive learner documents in an unsecured message.
QUICK TROUBLESHOOTING
Resolve common access problems
Use these safe first steps before asking the school to reset or change an account.
Login not accepted
Confirm the username exactly as issued, check capital letters and request account verification rather than repeatedly guessing the password.
App will not load
Check mobile data or Wi-Fi, close and reopen the app, and confirm that the website is reachable in your browser.
Information looks outdated
Refresh the page, sign out and sign in again, then contact the school if the published information still appears incorrect.
Suspicious access
Change the password immediately where possible and report the concern to Hope Garden using the official contact routes on this page.
MOBILE APP FAQ
Clear answers for families
Use the school’s official support routes when an account, learner link or published record needs individual attention.
Who may use the Hope Garden mobile app?
The app is intended for authorised Hope Garden learners and parents or guardians who have received valid school-issued credentials.
Can I use the Parent Portal without installing the app?
Yes. The Parent Portal remains available through the official website and is useful when you are working from a computer or do not wish to install the mobile app.
Why is a feature missing from my account?
Features shown in the app depend on the modules enabled for each family account and the information published by the school.
Can the school send me my password through WhatsApp?
For security, the school should first verify the account holder. Never send an existing password to anyone through WhatsApp, email or SMS.
How do I request correction or deletion of information?
Use the official privacy and data-request route shown below. Identity verification may be required before personal or learner information is changed.
CONNECTED. INFORMED. SUPPORTED.